Effective Date: 10/01/2024
At [Wellness Center Name], your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our center, use our services, or interact with our website. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect the following types of personal information from you:
- Personal Information: Name, address, phone number, email address, date of birth, and emergency contact details.
- Health Information: Medical history, current health status, treatments received, and other health-related details.
- Financial Information: Credit card information, billing address, and transaction details when you make payments for our services.
- Website Usage Information: IP address, browser type, and browsing patterns collected through cookies and similar technologies when you interact with our website.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide wellness services and treatments.
- To schedule appointments and send reminders.
- To communicate with you about your treatment plans, wellness programs, or other relevant information.
- To process payments and handle billing inquiries.
- To maintain records for legal and regulatory purposes.
- To improve our services and enhance your experience with us.
- To send marketing communications and offers (with your consent).
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party companies that assist us with processing payments, managing appointments, and providing other services on our behalf.
- Legal Authorities: When required by law, or to protect the rights, property, or safety of [Wellness Center Name], its staff, or its clients.
- Health Professionals: With your consent, we may share information with other healthcare professionals involved in your treatment.
4. Data Security
We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, access control, and secure data storage.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You may request access to the personal information we hold about you.
- Correction: You may ask us to correct any inaccuracies in your personal data.
- Deletion: You may request the deletion of your personal data, subject to certain legal obligations.
- Consent Withdrawal: You may withdraw your consent for marketing communications at any time.
To exercise any of these rights, please contact us at [Contact Email or Phone Number].
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, but doing so may limit your ability to use certain features of our website.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be revised accordingly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Real Authentic Wellness
325 W. Huron St., Suite 100
Chicago IL 60654
312.877.5223
[email protected]